Frequently Asked Questions
Everything you need to know about shopping at Anime House.
Are your apparel items officially licensed?
Yes, we pride ourselves on supporting the original creators. All our clothing and accessories are 100% officially licensed from their respective animation studios and publishers.
How do I know which size to order?
Since we source from various global brands, sizing can vary. We provide a detailed size chart on every product page with measurements in both inches and centimeters to ensure you find the perfect fit.
How long does shipping take for new releases?
Standard shipping typically takes 5-10 business days. For limited edition 'drop' items or pre-orders, shipping timelines are specified in the product description, as these may require additional processing time.
What is your return policy for worn items?
For hygiene and quality reasons, we only accept returns on items that are unworn, unwashed, and still have the original tags attached within 30 days of delivery.
Do you ship internationally?
Yes, Anime House ships to most countries worldwide. Please note that international orders may be subject to customs duties and taxes depending on your local government's regulations.
How should I wash my anime graphic tees to prevent fading?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or direct heat on the graphic areas.